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Privacy Policy

Your privacy matters to us at gorithanexua

Last updated: January 15, 2025

Introduction and Scope

At gorithanexua, we understand that managing your personal finances requires trust. This privacy policy explains how we collect, use, store, and protect your personal information when you use our budgeting platform at gorithanexua.com. We're committed to maintaining the highest standards of data protection while providing you with exceptional financial management tools.

This policy applies to all users of our platform, whether you're browsing our website, using our budgeting tools, or engaging with our customer support team. By using gorithanexua's services, you agree to the data practices described in this policy. We believe transparency is essential when it comes to your personal information.

Our privacy practices comply with Australian Privacy Principles under the Privacy Act 1988, as well as international data protection standards. We regularly review and update our practices to ensure they meet evolving privacy requirements and best practices in the financial technology sector.

What This Policy Covers

This comprehensive policy covers all aspects of how gorithanexua handles your personal information, including financial data, contact details, usage patterns, and any other information you provide or we collect through your use of our services.

Our Commitment to Your Privacy

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your financial data remains confidential and is used solely to provide you with better budgeting services and support.

Information We Collect

Understanding what information we collect helps you make informed decisions about using our platform. We collect several types of information to provide and improve our budgeting services:

  • Account information including your name, email address, phone number, and secure password
  • Financial data such as income, expenses, budget categories, and spending patterns you input into our system
  • Transaction data when you choose to connect bank accounts or import financial statements
  • Device information including IP address, browser type, operating system, and device identifiers
  • Usage analytics showing how you interact with our platform features and tools
  • Communication records when you contact our support team or participate in surveys
  • Location data if you enable location services for expense tracking features

Data Collection Methods

We collect information directly from you when you create an account, use our budgeting tools, or communicate with us. We also automatically collect certain technical information through cookies and similar technologies to improve your user experience.

Optional Information

Some information collection is optional, such as connecting external accounts or providing additional profile details. You can choose whether to share this information, though it may limit certain platform features.

How We Use Your Information

Your information helps us provide personalized budgeting insights and maintain platform security. We use your data for several specific purposes that directly benefit your financial management experience:

  • Creating and maintaining your personal budgeting dashboard with customized categories and goals
  • Generating spending reports, trend analysis, and financial insights based on your data
  • Providing customer support and responding to your inquiries about platform features
  • Detecting and preventing fraudulent activity or unauthorized access to your account
  • Sending important account notifications and security alerts via email or SMS
  • Improving our platform features based on aggregated, anonymized usage patterns
  • Complying with legal requirements and regulatory obligations in the financial services sector

Marketing Communications

We may send you educational content about budgeting tips, new platform features, and financial wellness resources. You can opt out of these communications at any time using the unsubscribe link in our emails or by adjusting your account preferences.

Data Sharing and Third Parties

We carefully limit how we share your information and only work with trusted partners who meet our strict data protection standards. Here's when and how we might share your data:

  • Service providers who help us operate our platform, such as cloud hosting, data analytics, and customer support tools
  • Payment processors when you upgrade to premium features, but they only receive necessary transaction details
  • Legal authorities when required by court orders, subpoenas, or applicable laws and regulations
  • Professional advisors including lawyers, accountants, and consultants under confidentiality agreements
  • Business successors in the unlikely event of a merger, acquisition, or sale of gorithanexua's assets

Third-Party Security Standards

All third parties who access your data must sign comprehensive data processing agreements and maintain security standards equivalent to our own. We regularly audit these relationships to ensure compliance.

Your Privacy Rights and Controls

You have significant control over your personal information and how we use it. Understanding these rights empowers you to make informed decisions about your data:

  • Access your personal data and receive a copy in a structured, machine-readable format
  • Correct or update inaccurate information in your account settings or by contacting support
  • Delete your account and associated data, subject to legal retention requirements
  • Restrict certain types of data processing while maintaining basic account functionality
  • Object to specific uses of your data, particularly for marketing purposes
  • Withdraw consent for optional data collection features at any time
  • Request data portability to transfer your information to another service provider

Exercising Your Rights

To exercise any of these rights, simply contact our privacy team at the email address provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your account security. Some requests may take longer if they're particularly complex.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security controls and regularly update our practices to address emerging threats:

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • Advanced encryption at rest for all stored data using industry-standard algorithms
  • Multi-factor authentication options to secure account access beyond passwords
  • Regular security audits and penetration testing by independent cybersecurity firms
  • Employee access controls ensuring only authorized personnel can access user data
  • Automated monitoring systems that detect and respond to suspicious activity in real-time
  • Secure data centers with physical security controls and environmental monitoring

Incident Response

In the unlikely event of a data breach, we have comprehensive incident response procedures. We'll notify affected users within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to resolve the situation.

Data Retention and Deletion

We retain your information only as long as necessary to provide services and meet legal obligations. Our retention practices balance your privacy rights with practical business needs:

  • Active account data is retained while your account remains open and for 90 days after closure
  • Financial transaction records are kept for seven years to comply with Australian financial regulations
  • Communication records are retained for three years for customer service quality purposes
  • Analytics data is anonymized after 24 months and aggregated for platform improvement insights
  • Security logs are maintained for two years to support fraud prevention and investigation
  • Marketing communication preferences are retained until you opt out or close your account

Automatic Deletion

We use automated systems to delete data according to our retention schedules. You can also request immediate deletion of specific information types, though some data may be retained longer for legal compliance.

International Data Transfers

While gorithanexua operates primarily in Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards protect your information:

  • Standard contractual clauses approved by Australian privacy authorities govern all international transfers
  • We only transfer data to countries with adequate privacy protection or under approved transfer mechanisms
  • Regular compliance audits ensure international partners maintain required privacy standards
  • You can request information about specific international transfers affecting your data

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather usage analytics. You have control over these technologies:

  • Essential cookies that enable core platform functionality and cannot be disabled
  • Analytics cookies that help us understand how users interact with our platform
  • Preference cookies that remember your settings and customization choices
  • Security cookies that help detect fraudulent activity and protect your account

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may limit platform functionality but won't prevent you from using core budgeting features.

Children's Privacy

gorithanexua's services are designed for adults managing their finances. We don't knowingly collect personal information from children under 18. If you're a parent who discovers your child has provided information to us, please contact our privacy team immediately for assistance with data removal.

Policy Updates and Changes

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address and provide a prominent notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Version History

We maintain a version history of our privacy policy changes. You can request information about specific changes or access previous versions by contacting our privacy team.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your data, our privacy team is here to help.

Email: info@gorithanexua.com
Phone: +61 7 3295 1188
Address: 15/200 Wellington St, East Perth WA 6004, Australia

Our privacy team typically responds to inquiries within 48 hours during business days. For urgent privacy concerns, please call our main number and ask to speak with our privacy officer.